Frequently Asked Questions

Festivly is a free platform that helps people discover holiday light displays in their area. You can browse displays, view them on a map, save favorites, plan visiting routes, and rate your experiences. Display owners can list their lights to reach more visitors.

Yes! Festivly is completely free for both visitors and display owners. There are no fees to browse displays, create an account, or list your display.

Festivly is available nationwide across the United States. Display owners from any state can list their displays, and visitors can search any area.

Most displays run from late November through early January, though some start as early as mid-November and a few run into February. Each display listing shows its exact operating dates and hours.

No! You can browse all displays, view the map, and see display details without an account. However, creating a free account lets you save favorites, rate displays, leave comments, plan routes, and track your visits.

Use the "Near Me" button on the Browse Displays page to enable location-based search. You can also search by city, state, or use the interactive map to explore any area.

After saving displays to your favorites, go to My Routes to create a new route. Add your favorite displays as stops, and the planner will optimize the order and provide directions between each display.

Yes! When you visit a display, tap the "I Visited" button on the display page to check in. You can view all your past visits on the My Visits page.

Each display card shows a green "On Now" indicator when it is within its scheduled operating hours and dates. The display detail page shows the full schedule.

Some display owners raise money for charities and nonprofits. These displays are marked with a green "Charity" badge. You can filter for charity-only displays and donate directly through the display's donation link.

Create a free account and select "Display Owner" as your role (or upgrade later from your profile). Then go to your Dashboard and click "Add New Display." Fill out the form with your display details, upload photos, and submit for review.

Yes. All new display listings are reviewed by our team to ensure accuracy and quality. Most listings are approved within 24-48 hours.

Absolutely! You can upload up to 10 photos per display (JPEG, PNG, or WebP, max 5MB each). The first photo becomes your primary image shown in search results.

When creating or editing your display, you'll find a "Social Media & Website" section where you can add links to your website, Facebook, Instagram, TikTok, and YouTube pages.

In the Features section of your display form, check "Accepts Donations" and enter the name of the charity you support. Your display will automatically be tagged as a charity display with a prominent badge and donation card.

Yes! After creating your display, go to the edit page and you'll find a QR Code section. You can view a printable sign or download a PNG of the QR code that visitors can scan to find your display on Festivly.

If your display was added by the community and you want to manage it, look for the "Is This Your Display?" card on the display page and submit a claim. Our team will verify your ownership and transfer the listing to you.

We collect only what's needed to operate the platform: your name, email, and optional location for personalized recommendations. Display owners provide their display address. We never sell your personal data. See our Privacy Policy for full details.

Yes. Contact us through the Contact page and we'll remove your account and all associated data.

On any display page, click the "Report a Problem" button at the bottom of the sidebar. Select the reason and provide details. Our team reviews all reports promptly.